We offer free software upgrades (to the controls) and free access to the Messana app, which allows you to access the system remotely. As well, inside the house there is always access regardless of the internet. We do not actively monitor the HVAC system, but we offer mConnect, an active monitoring service to our VIP clients.
Alternatively, the mechanical contractor can offer his service and use our remote access to make sure the system is working and performing properly.
There are no maintenance requirements for the control system. The software upgrades are automatic. To maintain the mechanical equipment, the contractors that installed the equipment should offer a service contract.